Membership

Click on the [Sign Up] link and complete the form in order to create your account. Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.

Order

How to order
– Select the option you want on the product page.
– Add the product to your shopping cart.
– Click on the shopping cart when you're done shopping.
– Click the Payment button.
– Enter your shipping information and enter your payment information.
– Make sure the information you entered is correct and click "Pay".

Payment

Thank you for coming to MIKSHIMAI.COM. Once you sign up, you can access special pages and services just for your customers.

Order method
– Select the option you want on the product page.
– Add the product to your shopping cart.
– Click on the shopping cart when you're done shopping.
– Click the Payment button.
– Enter your shipping information and enter your payment information.
– Make sure the information you entered is correct and click "Pay".

Shipping

  • shipping method : Parcel Service
  • shipping area : A Region.
  • shipping fee : Conditional Free : USD 35 will be charged for shipping, if your order amount is less than USD 400.
  • shipping period : 7 - 30 days
  • shipping agreement :
    Everything you order will be delivered in a MIKSHIMAI® signature package that is appropriate for a gift with a warranty. The shape may change depending on the price of the product, and if you want ribbon decoration, please enter it in the shipping message section.

    When online orders are completed, designers prepare products at the workshop. In order to minimize any problems that may occur due to the nature of Internet shopping, the inspection and packaging process of all products delivered to customers is recorded with close-range cameras.

Exchange & Return

Products departing from South Korea cannot be exchanged. Returns can be requested within 7 days of receiving the product. Earrings cannot be returned due to hygiene and infection issues.

Return Cost - customer pays.

Refund

It takes 3-5 business days to issue a refund for a returned or cancelled order.
Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.

Mileage

Pending period for reward store credit:
Your reward store credit issued from orders will be added to your account and stay as Pending for 20 days from delivery before validation to compensate time for exchange or returns. Meanwhile, you are free to spend your available store credit balance.

Requirements:
If you pay for your order with store credit, you are required to spend a minimum store credit of #min_mileage.”
The maximum store credit you can spend on one order is “max_mileage.”

Cancellation of store credit:
Pending credit issued from orders will be automatically cancelled on cancellation or return of the relevant order. Your store credit will be cancelled if you close your account. Also, your store credit will expire if there is no newly issued store credit for three years.